Certifications
Accredited Kanban Trainer® (AKT)
Registered Scrum Trainer® (RST)
Registered Education Provider® (REP)
ICAgile® Certified Instructor
Kanban Management Professional® (KMP)
- ScrumMaster® (CSP-SM)
- Product Owner® (CSP-PO)
Certified Scrum Developer® (CSD)
Prosci ADKAR® Change Management
Helping organizations, teams, and people evolve their ways of working.
Jerry Doucett has over 30 years hands-on experience in improving business practices, and developing and delivering learning and development programs for software, delivery, service, and process initiatives. He also has extensive experience in helping multinational organizations improve their business agility, to become systems thinkers, and to adopt a continuous learning mindset.
Jerry began his teaching career in 1998 as a part-time professor at Toronto Metropolitan University. Over the past 15 years, he has been a practicing advisory trainer, enterprise coach, and senior consultant. During this time Jerry has personally taught and certified over 2500 people in hundreds of classes, seminars, and workshops in over 5 continents for organizations such as Kanban University, Agile Education Program, Scrum Alliance, and ICAgile.
Jerry’s attention to detail is outpaced only by his willingness to constantly evolve his learning events based on customer feedback in his passion for making learning an amazing experience. His approach is to provide guidance and mentorship to individuals, teams, and organizations on five key success pillars:
- Cultivating in-house expertise on Agile and Lean business improvement and management practices with the targeted outcome of achieving sustainable and predictable delivery.
- Defining enterprise change management and implementation strategies to help make meaningful change stick.
- Building coaching programs to organically grow, manage, and improve internal support abilities.
- Developing collaborative, long lasting relationships among business partners.
- Creating and delivering key educational training development programs to help you and your organization evolve, mature, and better service your customer’s needs.
By successfully completing the Kanban System Design® (KSD) course, you will be able to:
- Design an effective Kanban system and initiate change with Kanban.
- Understand collaborative improvement.
- Work with shifting priorities.
- Deal with interrupt work and multi-tasking.
- Focus on what matters most and manage priorities including time-sensitive or fixed-date deliverables.
- Avoid having work pile up in one place (or time) while there is a lack of work in another place.
- Design a system to better manage unpredictable and cyclical requests for service and delivery
- Boost your Agile team performance.
- Improve the lives of your team members.
We will also cover the core learning objectives from Kanban University®, which include:
- Understand the basics, motivation, and benefits of The Kanban Method.
- Experience flow in a simulation of a Kanban system.
- Learn how to run team-based Kanban meetings that focus on the work, and allow the team to organize around it.
- Build and design a Kanban system using the STATIK approach.
- Become faster and more responsive, with better risk management and governance.
- Understand “Pull” systems and how they help reduce overburdening.
- Learn how to utilize key metrics such as Lead Time, Run Charts, and Cumulative Flow Diagrams to make continuous improvements.
Helping Organizations, Teams, and People Evolve Their Ways of Working
#businessagility, #teamimprovement, #skillsimprovement, #systemsimprovement, and #organizationalimprovement
Jerry Doucett is a delivery and systems thinking expert, professional trainer and coach, business advisor, and leadership consultant. He has over 30 years hands-on experience in improving business practices, and developing and delivering learning and development programs for software, delivery, service, and process initiatives. He also has extensive experience in helping multinational organizations improve their business agility, to become systems thinkers, and to adopt a continuous learning mindset.
Jerry began his teaching career in 1998 as a part-time professor at Toronto Metropolitan University.
Over the past 15 years, he has been a practicing advisory trainer, enterprise coach, and senior consultant. During this time Jerry has personally taught and certified over 2500 people in hundreds of classes, seminars, and workshops in over 5 continents for organizations such as Kanban University, Agile Education Program, Scrum Alliance, and ICAgile.
- Cultivating in-house expertise on Agile and Lean business improvement and management practices with the targeted outcome of achieving sustainable and predictable delivery.
- Defining enterprise change management and implementation strategies to help make meaningful change stick.
- Building coaching programs to organically grow, manage, and improve internal support abilities.
- Developing collaborative, long lasting relationships among business partners.
- Creating and delivering key educational training development programs to help you and your organization evolve, mature, and better service your customer’s needs
Jerry's Recommendations
Jerry is able to weave in real life experience and examples that are relatable, he provides a safe environment to share issues / pain points from our own experience, and leads with powerful questions that highlight systemic opportunities for evolution. The care and detail is apparent in all of the experiences Jerry provides as a coach, mentor & leader.
Jerry is engaging, knowledgeable, passionate and offers a solid platform for audience to participate and contribute. You leave feeling inspired, energized and with a toolbox of strategies that are meaningful towards solving problems.
Jerry was extremely supportive, encouraging, and insightful. He supplied a comfortable, educational environment that allowed us to open up and participate. He gave us perspectives and real-life examples that we would have otherwise not necessarily realized. This combined Scrum Master and Product Owner course was very informative, engaging, and definitely gave us a lot of value.
Jerry uses innovative approaches to make the learning fun, interactive, engaging, all while ensuring the course objectives are clearly achieved. He has a knack for explaining agile concepts in a clear, precise, and easy-to-understand way. He is very skilled at creating a friendly, collaborative, inclusive, positive classroom environment that fosters a healthy learning environment. I strongly recommend Jerry’s coaching and mentoring services for any organization that is adopting agile and embracing organizational changes.
Thank you, Jerry, for the great Kanban System Design course and keeping the class focused, more than I expected from an online course. Having a small class size certainly helped us stay on course, enabling great conversations and knowledge sharing.
Fast paced, packed with activities, if you are looking for a course where you can sit back and watch the presenter, this is not it.
I came to the Kanban Systems Improvement class with high expectations - and Jerry absolutely did not disappoint! He always gives tons of practical examples from real-world scenarios that cover more than just software development. I now feel armed with a significant toolkit that will help me successfully implement Kanban. Thanks again, Jerry!
The Team Kanban Practitioner is a fantastic certification for those new to Kanban and to those who have working experience seeking the certification. This has been a valuable investment, and Jerry is a fantastic instructor!
Jerry is a great instructor. He balances classroom training with serious play that results in a deeply engaging and informative Kanban System Design. He provided all the right aspects to have a fun and informative workshop. One of the best workshops I have taken.
A very engaging and interactive Scrum Master course! A great blend of discussing theory and applying learnings via a practical Scrum simulation. Thank you, Jerry Doucett for a very meaningful training experience and for your continued mentorship!
I thoroughly enjoyed working in teams as it gave an avenue to practice scrum values. Thanks to Jerry Doucett for the practical training and guidance towards my Scrum Master certification.
The Team Kanban Practitioner course was excellent, and I can see how someone new to Scrum/Kanban would come away with a great experience and knowledge of Kanban. Jerry was fantastic, very knowledgeable and an excellent facilitator.
The collaborative training was highly organized, the instructors used very effective adult education and learning techniques, and Jerry slipped in and out of groups well to help redirect and support them as they worked on their exercises. It was also incredibly helpful to have real world experiences shared to support the theory learned. The ebb and flow of work, the listen/learn/try iterations, and the frequent breaks made the online learning really nice. Well done!
I appreciated how well thought out the entire course was. We covered a lot of content and Jerry instructed and guided us as the professional he is. Time flew by when we did breakouts into smaller groups to put our theories, learnings and ideas into practice. I'm really looking forward to taking everything I've learned back to my teams...thank you Jerry!
Jerry is an excellent coach who took us thru this learning journey such that it allows us to really understand the Agile - Scrum concepts.
My Trainer Jerry should rate highest amongst the best trainers out there. The way he kept the energy in the class and paced the learning is nothing short of what great tutors do! He went above and beyond to ensure we all grasped the concepts that were thrown at us. I picked up a lot of insights from the tutor and participants that I will apply to my team.
Very informative, high standard, very well structured private course. I thought Jerry and team covered all the areas brilliantly. It was very well done, entertaining and flexible to meet our needs. Very likeable and fun. Thank you.