Agile Metrics Workshop

Learn what and how to measure Agile initiatives in order to manage work improvement and drive positive empirical change.

Feeling and “doing” Agile is not enough to help people and organizations become better at what they do – we must strategically measure what is important, and then make data driven decisions to help us identify actions for long lasting improvement and achieve effective business results.

Note: This course is available to be completed in two half-days or one full day.

WHO IS THIS COURSE FOR?

This course is designed for business professionals, managers, leaders, and team members that are interested in:

• Measuring delivery using empiricism and Agile compatible approaches.
• Learning how to use metrics to improve the product or service, and / or processes and techniques.
• Making effective data driven decisions.

After this workship, an attendee will have a high-level understanding of:

• The fundamental measurement  characteristics of Agility.
• Measuring and driving actionable improvements.
• Key metrics that focus on value delivery, customer and stakeholder satisfaction, and business growth.
• Some key formulas, data, terminology, and expectations.

No prerequisite formal training required, however experience working on or with an Agile initiative, or prior experience working with team and organizational metrics would be very helpful in providing context.

Welcome, Logistics & Expectations

Part 1 – Why Measure?

• What is Measurement?
• Measure What is Important
• Metrics Driven Behaviours
• Quantitative vs. Qualitative
• Outcomes vs. Outputs
• Vanity vs. Meaningful Metrics
• Good vs. Bad Metrics

Part 2 – Business Measurements

• Key Performance Indicators (KPI’s)
• Objectives and Key Results (OKR’s)
• Diagnostics
• How To Do It?

Part 3 – Common Agile Metrics

• Velocity
• Predictability
• Lead Time
• Cycle Time
• Flow Efficiency
• Deployment Frequency (Throughput)
• Mean Time to Resolve (MTTR)
• Blocker Clustering

Part 4 – Wrap Up

• Factors to Consider
• Lean Coffee