Kanban System Design® (KSD)

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Certification  KSD

Length  16 hours

Delivery Channel  


Learn how to design predictable work management systems for teams and initiatives.

The Kanban System Design® (KSD) course gives you the knowledge and tools to design and improve your workflow systems, increase productivity and predictability, and gain the foundations to be an effective Kanban professional.

Learn effective ways to improve your product or service delivery by:

  • Designing a predictable system of work.
  • Identifying and addressing dependencies, causes of delays, and bottlenecks.
  • Systematically growing capacity.
  • Managing shifting priorities.
  • Increasing collaboration.
  • Prioritizing work.

Participants that successfully complete this course (previously known as Kanban Management Professional Part 1) will receive a certificate of completion for Kanban System Design® (KSD). By completing both this course and the Kanban Systems Improvement® (KSI) course, participants will earn the coveted Kanban Management Professional® (KMP) designation with Kanban University®.

Click here to find an official Kanban University® flyer about this course.

Note: This course is available to be completed in four half days or two full days.


This course is for those who take responsibility for improving delivery of products and services to customers of their professional service business. It is strongly recommended for Team Leads and Managers who are responsible for creating a high performance work environment, Managers who want to transform their delivery systems, Scrum Masters and Project Managers who need to know how to improve the systems their Agile and Scrum teams work within.

If you have been using Agile techniques or Scrum for years, this course is a valuable supplement that addresses many common challenges you are likely experiencing.

If you are considering or currently using Kanban, this is a great opportunity to learn about the core practices of Kanban, how Kanban can help your team work better together, and how to increase predictability for your team and organization by designing and managing a system of effective work management.

By successfully completing the Kanban System Design® (KSD) course, you will be able to:

  • Design an effective Kanban system and initiate change with Kanban.
  • Understand collaborative improvement.
  • Work with shifting priorities.
  • Deal with interrupt work and multi-tasking.
  • Focus on what matters most and manage priorities including time-sensitive or fixed-date deliverables.
  • Avoid having work pile up in one place (or time) while there is a lack of work in another place.
  • Design a system to better manage unpredictable and cyclical requests for service and delivery
  • Boost your Agile team performance.
  • Improve the lives of your team members.

We will also cover the core learning objectives from Kanban University®, which include:

  • Understand the basics, motivation, and benefits of The Kanban Method.
  • Experience flow in a simulation of a Kanban system.
  • Learn how to run team-based Kanban meetings that focus on the work, and allow the team to organize around it.
  • Build and design a Kanban system using the STATIK approach.
  • Become faster and more responsive, with better risk management and governance.
  • Understand “Pull” systems and how they help reduce overburdening.
  • Learn how to utilize key metrics such as Lead Time, Run Charts, and Cumulative Flow Diagrams to make continuous improvements.

Attendees are expected to have read either of the following books prior to attending:

  • “Kanban: Successful Evolutionary Change For Your Technology Business” by David J Anderson
  • “Kanban From the Inside” by Mike Burrows.

Note that a discount code for purchasing these books will be provided once you register and receive an invitation to the class.

No prerequisite formal training or certifcation required, however prior experience leading, managing, or working on an Agile team would be beneficial. Successful completion of the Team Kanban Practitioner® (TKP) class would also be beneficial.

Here are some recommended learning suggestions for before the class:

Day 1  -  Understanding Kanban

Welcome, Logistics & Expectations

Part 1 – Kanban Fundamentals

  • What is Kanban
  • Service Delivery Mindset
  • The Kanban Agendas

Part 2 – A Kanban Simulation

Part 3 – Core Elements of Kanban

  • Change Management Principles
  • Service Delivery Principles
  • Kanban Core Practices
  • Metrics
Day 2 - Implementing Kanban

Part 4 – Kanban in Action

  • Case Study: The Systems Thinking Approach to Implementing Kanban (STATIK)
  • Hands-On Application: Introducing Kanban to Your Work Environment

Part 5 – Practicing the Craft

  • Examples of Kanban in Use
  • Hands-On Application: Building Your Kanban System

Upcoming course dates


Please ensure you have read and understand the evolutionize Terms of Service 

before making a purchase.


NOTE: ALL prices are in Canadian Dollars unless otherwise specified.